• Frequently
    asked Questions

All the things you need to know about Rapids Jet!

Read through our most frequently asked questions & answers below. Don’t see your question? Contact Us here or chat to us on Facebook!

When can I come for a ride?!

Rapids Jet operate EVERY day of the year except Christmas Day!

Boat operating hours vary, between the hours of 9-4pm daily.

Our office hours are 9-5pm, so feel free to call with questions during this period.

Who can ride?
  • Anyone aged 5 years and up can come for a ride with Rapids Jet! As a rule, children need to be 1 metre tall to ride in our jet boats.
  • The oldest person we have taken was 93 years old! Can you top that?!
  • The ride is an experience for people of all fitness levels.
  • Accessibility: To get onto the boat, you are required to head down 25 steps to our jetty. While this means the jetty is non-accessible to wheelchairs, please reach out to chat about how we can help get you to the boat, and if it’s the right ride for you! Call us on 0800 727 437 or reach us by Contact Form.
How long is the trip?

You will be on the water for 35 minutes.

How do we get there?

Our address is. 3 Nga Awa Purua Road, Rotokawa, 3378

For directions from your location, check us out on Google Maps!

When should we get there?

Please arrive 15 minutes before your trip departs.

If you’re running late or can’t make your trip after all, please ring us ASAP:  0800 RAPIDS or 0800 727 437 or 0064 7 374 8066

What do I wear?
  • Footwear: This is a requirement on the boat. Sandals,  jandals, flip flops, thongs, sneakers, trainers – it all counts.
  • Summer Clothing:Comfy clothing like shorts and a T’shirt, and a jacket or jumper if it’s a cooler day.
  • Winter Clothing: Bring warm, cosy clothing. A good jacket, woolly hats and gloves are great, and anything water proof is a bonus. Our boat handrails are heated, warming up as you ride!
  • TOP TIP: Bring a change of clothes just in case you get wet!

We provide life jackets and spray coats. Rapids Jet life jackets are adjustable and able to fit around a 4-5XL. Unsure on whether you will fit one of our life jackets? Stop by and try one on!

Does Rapids Jet take photos? If so, how do I BUY MY PHOTOS?

Rapids Jet takes 20-30 high-quality photos, along with one short action clip as you jump the Nga Awa Purua Rapids! You can view the pictures when you return to base, and they are available for purchase there. OR right here on our website after your trip!

Upon payment for your photos the images are emailed to you so you can instantly share with friends and family! (Bragging is encouraged!)

Can I take my camera on board?

Yes, you are welcome to bring your handsfree cameras on board. We find Head-Mounts work the best for filming.

For the safety of our customers, all non-handsfree cameras/electronics MUST stay behind.

How fast will we go?

Our custom-built jet boats will be doing around 70 – 80 kms an hour on our trip, maxing out at about 90km an hour. Trust us – that’s quick enough! Learn more about our epic boats on our About Us page!

How many people in one boat?

11 Adults, or up to 14 Children, and we have 3 boats in total.

Each boat has three rows of padded seating, and each seat provides awesome views during your trip!

Can I bring a GROUP?

Absolutely! We’re a great choice for corporate, school and family/friend groups! Read a bit more about Groups at Rapids Jet here, or Contact Us today to talk about your unique needs!

I’m pregnant! Can I come for a ride?

We strongly encourage you to wait until baby’s here to come for a jet boat ride with us! Contact us to discuss it further if need be!

Can I drive the boat?!

Unfortunately not. Our drivers are professionally trained to the highest standards, and licensed, so you (and everyone else in the boat) can be sure that they’re in very safe and experienced hands. This section of the Waikato River needs a certain level of expertise!

Think you’ve got what it takes to be our next jet boat driver? Feel free to send your CV to us at info@rapidsjet.com.

What are the ‘Fulljames Rapids’?

The Nga Awa Purua Rapids that we ride on and the Fulljames Rapids are actually one and the same. The term ‘Fulljames Rapids’ is commonly known around the globe amongst kayaking thrill-seekers!

We belong to a number of associations. Check them out!
  • We’re a SILVER level Qualmark-endorsed visitor activity!
  • We’re a Member of the Commercial Jet Boat Association of NZ
  • We’re also a Member of the Tourism Industry Association of New Zealand
  • A must do when in Taupō, was a fantastic ride and the staff are wonderful. Will be looking forward to doing this again!

    Janet & Greg - Auckland, 2021

  • Wow, an epic day full of action and incredible jetboating. Loved it! You guys rock.

    Mike McVey - Gisborne NZ

Come for a spin, on board Taupō’s Most Exciting jet boat ride and enjoy a white-water thrill for all, ages 5-94 (and up)!!🌊🚤 #jetboat #thingstodotaupo #experiencetaupo #experiencenz #dosomethingnewnz #waikato #teawa #rapid #speed #supportlocal #lovetaupo #lovetaupō
These winter afternoons may be crisp, but oh boy, they sure are beautiful! 😍 When you come down for your ride, be sure to remember your jackets, and pack those beanies! No need for gloves as our heated handrails do their job just fine!
Happy #monday everyone!! 🎉🌊 Fill your day of smiles and laughter, just like these lovely ladies (and Dave) did while on board the Rapids Jet ride!! • • #jetboating #smiles #mondaymotivation #dosomethingnewnz #newzealand #taupo
Kia Ora, Rapids Jet will still be operating 7 days a week through Alert Level Two! Come down and enjoy the fresh air and excitement with the team at Rapids Jet! 🌊🚤 Rapids Jet will be following social distancing measures to ensure your safety! Phone us on 0800 RAPIDS for more info! #covid_19 #nz #supportlocal #tourismnz #taupo #speed #activities #tauponz #adventure
Happy New Year from the team at Rapids Jet!! 🎉 We look forward to seeing you all in the New Year!
Lovely family from Wellington on board today! Sick of listening to the kids? Need a 35 minute break? Bring the whanau to Rapids Jet where you can’t hear the kids with the sound of the wind and a sweet v8! 🌊🚤
The water is pumping down the Mighty Waikato today! Check out the speed of the water, while on board Rapids Jet!! 🌊🚤
Feeling like summer today ☀️🌊 come cool off with @rapidsjet!
Make the most of these warm days by bringing your friends and family down on the Rapids Jet, Whitewater Jet Boating ride!! 🌊🚤 #lovetaupo #taupo #tourismwaikato #lovenewzealand #explorenz #rapidsjet #jetboating #jetboat #whitewater #water #nature #summer #nzsummer #nzadventures #boat #speedboat
Don’t forget, we are open... 7 DAYS A WEEK! Visit www.rapidsjet.com to book🌊🚤
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