CANCELLATION & REFUND POLICY
Rapids Jet reserves the right to cancel any service as a result of weather conditions, mechanical breakdown, insufficient reservations; or any other unforeseen event or circumstance a refund will be given to the client.
If the client has booked through an independent booking agent we will authorize a refund, and the refund will have to come from the booking agent minus their booking charges.
In the event of a ‘No Show, No Contact’ by the client no refund will be given.
Cancellations by customers, are entirely at the discretion of Rapids Jet. Each case will be dealt with on an individual basis but resolved with a final outcome being provided to the customer and within 24hrs.
TERMS OF USE
Website: www.rapidsjet.com
Address: Nga Awa Purua Road, Rotokawa 3378
Email: info@rapidsjet.co.nz
Phone: 0800 732 437
Rapids Jet makes this web, including all information, files, text, graphics, software, and products available for your use subject to the terms and conditions set forth in this page and any changes to this document that we may publish from time to time (collectively, the “Terms of Use”).
Copyright, trademark, patent, and/or other intellectual property laws protect the Materials in this web, as well as their selection and arrangement. Any unauthorized use of the Materials may violate such laws and the Terms of Use. You agree not to copy, republish, frame, transmit, modify, rent, lease, loan, sell, assign, distribute, license, sublicense, reverse engineer, or create derivative works based on this web, its Materials, or its selection and arrangement, except as expressly authorized herein.
- This web may not be modified or altered in any way.
- This web may not be distributed or sold, rented, leased, or licensed to others.
- You may not remove any copyright or other proprietary notices contained in the Rapids Jet Content and User Content.
- Rapids Jet reserves the right to revoke the authorization to view, download, and print this web at any time, and any such use shall be discontinued immediately upon notice from Rapids Jet .
PRICING AND ADDITIONAL CHARGES: All charges to customers will be made in New Zealand Dollars (NZD). A booking fee of 1.9% is included in credit card payments.
DELIVERY OF SERVICES: Once a booking is confirmed, all necessary information will be sent to the customer via email. Please ensure your email is accurate and check your spam folder if you don’t receive a confirmation within 24 hours.
PAYMENT SECURITY : Our payment gateway, WINDCAVE, employs advanced encryption and security measures to ensure the protection of card data during payment transactions. It also complies with the Payment Card Industry Data Security Standard (PCI DSS), an internationally recognised standard for secure data handling and transactions. WINDCAVE is a Level 1 certified PCI DSS compliant provider.
LOCATION: Rapids Jet operates from Taupo New Zealand, complying with local regulations and standards.
DISCLAIMER
The information in this website is general in nature only. Although the information in this website is believed to be accurate, no liability (whether as a result of negligence or otherwise) is accepted for any loss of any kind that may arise from actions based on the contents of this website.
TRADEMARK
The trademarks, logos, and service marks (“Marks”) displayed in this web are the property of Rapids Jet or other third parties. You are not permitted to use the Marks without the prior written consent of Rapids Jet or such third party that may own the Marks. Rapids Jet Taupo, New Zealand logo are trademarks of Rapids Jet.
GOVERNING LAW
By accessing this Site, you and Rapids Jet agree that all matters relating to your access to, or use of, this web shall be governed by the statutes and laws of New Zealand, without regard to the conflicts of laws principles thereof. You and Rapids Jet also agree and hereby submit to the exclusive personal jurisdiction and venue of the Supreme Court of Auckland with respect to such matters.
LANGUAGE
It is the express wish of the parties that the Terms of Use and all related webs have been drawn up in English.
