• Terms and Conditions - Rapids Jet

    Terms
    & Conditions

    Tauhara North Awa & Company LP trading as Rapids Jet

CANCELLATION & REFUND POLICY

Rapids Jet reserves the right to cancel any service as a result of weather conditions, mechanical breakdown, insufficient reservations; or any other unforeseen event or circumstance a refund will be given to the client.

If the client has booked through an independent booking agent we will authorize a refund, and the refund will have to come from the booking agent minus their booking charges.

In the event of a ‘No Show, No Contact’ by the client no refund will be given.

Cancellations by customers, are entirely at the discretion of Rapids Jet. Each case will be dealt with on an individual basis but resolved with a final outcome being provided to the customer and within 24hrs.

TERMS OF USE

Website: www.rapidsjet.com

Address: Nga Awa Purua Road, Rotokawa 3378

Email: info@rapidsjet.co.nz

Phone: 0800 732 437

Rapids Jet makes this web, including all information, files, text, graphics, software, and products available for your use subject to the terms and conditions set forth in this page and any changes to this document that we may publish from time to time (collectively, the “Terms of Use”).

Copyright, trademark, patent, and/or other intellectual property laws protect the Materials in this web, as well as their selection and arrangement. Any unauthorized use of the Materials may violate such laws and the Terms of Use. You agree not to copy, republish, frame, transmit, modify, rent, lease, loan, sell, assign, distribute, license, sublicense, reverse engineer, or create derivative works based on this web, its Materials, or its selection and arrangement, except as expressly authorized herein.

  • This web may not be modified or altered in any way.
  • This web may not be distributed or sold, rented, leased, or licensed to others.
  • You may not remove any copyright or other proprietary notices contained in the Rapids Jet Content and User Content.
  • Rapids Jet reserves the right to revoke the authorization to view, download, and print this web at any time, and any such use shall be discontinued immediately upon notice from Rapids Jet .

PRICING AND ADDITIONAL CHARGES: All charges to customers will be made in New Zealand Dollars (NZD). A booking fee of 1.9% is included in credit card payments.

DELIVERY OF SERVICES: Once a booking is confirmed, all necessary information will be sent to the customer via email. Please ensure your email is accurate and check your spam folder if you don’t receive a confirmation within 24 hours.

PAYMENT SECURITY : Our payment gateway, WINDCAVE, employs advanced encryption and security measures to ensure the protection of card data during payment transactions. It also complies with the Payment Card Industry Data Security Standard (PCI DSS), an internationally recognised standard for secure data handling and transactions. WINDCAVE is a Level 1 certified PCI DSS compliant provider.

LOCATION: Rapids Jet operates from Taupo New Zealand, complying with local regulations and standards.

DISCLAIMER

The information in this website is general in nature only. Although the information in this website is believed to be accurate, no liability (whether as a result of negligence or otherwise) is accepted for any loss of any kind that may arise from actions based on the contents of this website.

TRADEMARK

The trademarks, logos, and service marks (“Marks”) displayed in this web are the property of Rapids Jet  or other third parties. You are not permitted to use the Marks without the prior written consent of Rapids Jet  or such third party that may own the Marks. Rapids Jet Taupo, New Zealand logo are trademarks of Rapids Jet.

GOVERNING LAW

By accessing this Site, you and Rapids Jet agree that all matters relating to your access to, or use of, this web shall be governed by the statutes and laws of New Zealand, without regard to the conflicts of laws principles thereof. You and Rapids Jet  also agree and hereby submit to the exclusive personal jurisdiction and venue of the Supreme Court of Auckland with respect to such matters.

LANGUAGE

It is the express wish of the parties that the Terms of Use and all related webs have been drawn up in English.

  • Rapids Jet in Taupō gets a perfect 10 out of 10 from me! The combination of stunning scenery and great banter from the team made it an unforgettable experience.

    Rona Latisha - NZ, 2024

  • Jacob was amazing! A very talented driver and had a great sense of humour! It was an overall thrilling ride with some splashes to keep hydrated. Jacob was informative and provided many facts along the River; in addition to 360 spins. Lastly, the photos provided at the end were super high quality! Happy to support this business 😊

    Camila Bulkowski - United States

  • Had the best time with Shannon at the controls of the jet boat experience! Great fun great organisation and brilliant experience! Great value for money. Very safe and exhilarating at the same time. The Waikato River is stunning! A fantastic time from start to finish! Thanks, Rapids Jet! Had a ball!

    Pat & Alan - NZ, 2024

  • awesome experience, Jacob our jet boat driver was amazing and knew his stuff. I would recommend it 100% to anyone visiting Taupo😄

    Catherine Marshall - NZ, 2024

Do you want to share the thrill of jet boating with your friends, family, or colleagues? Whether it’s a reunion, a celebration, or a corporate event, we love hosting groups at Rapids Jet! You can enjoy the excitement of zooming through the rapids and the gorges, while learning about the history and culture of the Waikato River 🌊 For groups of 10 or more, get in touch for the best deals and customise your trip. Or, if you prefer, you can book an exclusive ride and have the whole boat to yourself. Either way, you are in for an amazing adventure that you will never forget! #RapidsJet #Groups #Adventure #Thrill #Culture #Waikato #NewZealand
Looking for a family-friendly adventure in Taupō? Join Rapids Jet and experience the fun and excitement of jet boating through the Waikato River! Suitable for all ages from 5 to 105, this is a ride you’ll never forget! 🌊🛶 📸: @ Baileyrobsonnz 📍: Taupō, New Zealand #jetboat #thingstodotaupo #experiencetaupo #experiencenz #waikato #teawa #rapid #speed #lovetaupo
Rapids Jet is a must-do in New Zealand! You’ll get to see the Aratiatia Rapids, the biggest and longest rapids in the country 🙌 #Aratiatia #adventuretravel #RapidsJet #JetBoating #NewZealandAdventure #WhiteWaterRafting
Do you dare to take on the rapids? Rapids Jet is the ultimate jet boat challenge for adrenaline seekers! Come and see why we are Taupō’s favourite jet boat ride! 😎 #Aratiatia #adventuretravel #RapidsJet #JetBoating #NewZealandAdventure #WhiteWaterRafting
Witness the power of nature at the Aratiatia Dam, where several times a day, thousands of litres of water rushes down a peaceful gully and turns it into a ferocious and spectacular sight! 🌊 #Aratiatia #adventuretravel #RapidsJet #JetBoating #NewZealandAdventure #WhiteWaterRafting
Seeking a thrill to spice up your week? Experience the ultimate white water thrill at Rapids Jet 🚤 Book Now via the link in our bio. #adventuretravel #RapidsJet #JetBoating #NewZealandAdventure #WhiteWaterRafting
Nothing like a whitewater jet boat ride to get your heart racing! Happy Valentine’s Day ❤️ #valentinesday #NZmustdo #RapidsJet #ExploreTaupō #RiverAdventure #TaupōThrills #travelnz
Bucket List = Complete ✔️ E️xperience the thrill of white-water jet boating with Rapids Jet. 📍Taupō, New Zealand 📸 @ kateuzzzah #NZBucketList #NZmustdo #RapidsJet #ExploreTaupō #RiverAdventure #TaupōThrills #travelnz
“Rapids Jet in Taupō gets a perfect 10 out of 10 from me! I would highly recommend it to anyone seeking an adrenaline-pumping adventure. The combination of stunning scenery and great banter from the team made it an unforgettable experience” Thanks for the 10/10 review, Rona! #NZmustdo #RapidsJet #ExploreTaupō #RiverAdventure #TaupōThrills #travelnz
Time to take some time off this weekend with your family and friends? Make it a weekend filled with laughter, excitement, and a few splashes! 💦 Book your experience with us now, link in bio ✨ #NZmustdo #RapidsJet #ExploreTaupō #RiverAdventure #TaupōThrills #travelnz
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